Yes! All my jewellery is designed and made by me in my Glasgow studio. 

Most of my jewellery is made from fast growing and responsibly sourced maple veneered wood.

Earring posts and butterflies are made from hypoallergenic stainless steel.

Hoops and chains are either hypoallergenic stainless steel or gold-plated metal.

I try to include the materials used in the product description of each individual piece but if you are in any doubt then please drop me an email at hello@izzydaze.com

 

Yes. That’s no problem at all.

All my necklaces are 18inches as standard (which sits mid chest) but if you would prefer a longer or shorter chain please pop a note in the ‘notes to seller’ box on the checkout page.

Yes absolutely.

Some of my designs I use stainless steel hoops or chains and some I use
gold plated. If you would like to swap to the opposite then please let me know in the ‘notes to seller’ box at checkout.

So frustrating when that happens!! But not to worry – I offer a single replacement earring service. 

In most cases I can make you a new one (there might be certain older
designs that I’m not able to but if I can then I will)

Drop me an email at hello@izzydaze.com

I’m proud to be stocked in 40 independent shops throughout the UK. Find your closest stockist here. 

Please note not all stockists have my full range of pieces so if you are looking for a specific piece it’s best to give them a call first to check if they have it in.

When looked after carefully your jewellery will last for years to come.

Always remove your jewellery when you sleep, shower, swim or exercise.

Avoid direct contact with creams, perfumes and other beauty products.

I recommend storing and transporting your jewellery in a pouch or the box provided to avoid tangled chains or pieces knocking against each other. 

Stainless steel chains and hoops won’t tarnish.

With the gold-plated chains and hoops, the plating will eventually wear off to reveal a silver-coloured tone.

Sign up to my email list to receive a 15% welcome offer discount. 

I offer exclusive offers to my mailing list throughout the year.

We accept all major credit and debit cards. You can also pay via paypal.

UK first class delivery is £2.95

UK orders over £40 are free

You can find my full delivery & return info here

I want you to love your jewellery.  If for any reason you are not completely happy with your purchase, simply return it to me in the original condition within 28 days of receipt. 

To arrange a return please email me first: hello@izzydaze.com and include your name and order number.

Items must be sent back in the original packaging and in the same condition they were sent in.  

Buyers are responsible for the return postage costs and it is advised to use a recorded delivery method as lost items cannot be refunded.  

Please allow 5-10 working days for the refund to be processed upon receipt of the goods. Once I have processed your refund I will notify you by email. 

Delivery charges (the amount you originally paid to have the order delivered to you) are non-refundable unless you have received an incorrect or faulty item.

Orders are processed Monday – Friday and I aim to ship orders out within 2-3 days of ordering, sometimes it will be quicker though.

UK orders are sent first class (unless you choose to upgrade at checkout) and usually arrive 1-2 working days after dispatch, however this
is dependent on Royal Mail.

International orders vary but as a rough guide 5-10 working days

Sadly I can no longer ship to the EU or Northern Ireland. I wish this wasn't the case and that Brexit had never happened.

You can find my full delivery & return info here

Maybe but please contact me first to check. If it is before 2pm and I have the item ready to ship then I may be able to post it out the same day.

It isn't always possible but I will do everything in my power to help.

I can also post it directly to your friend if you are on a tight deadline - just remember to add their shipping details and if you want me to include a handwritten note pop it in the box at checkout.

Yes. Absolutely. I love it when you ask me to send a gift directly to your loved one.

If you want me to include a handwritten note then please include your message in the notes to seller box and I will write it for you (in my very neatest handwriting)

Don’t forget to include their address as the shipping address.

I've tried to cover everything I think you might want to know but if there's anything else I can help with, please drop me and email: hellp@izzydaze.com and I'll get back to you asap.